Cancelling or Refunding Membership

Cancel a new membership:

New members may cancel their membership up to 14 days from their initial joining date. To cancel and receive a refund, please send a written confirmation of your request to the address stated below or via email to info@emccuk.org. Membership will be refunded in full, less any bank charges that may be incurred in crediting the payment. Applicable refunds will be credited back as per the original payment method or most recent payment method on the membership record.

Cancellations and subsequent refunds due will be processed by the Membership Administration team within 28 working days of us receiving a written cancellation request, noting that your membership number should be quoted on all correspondence.

Cancel a renewed membership:

Members may cancel a recently renewed membership up to 14 days from their renewal date. To cancel and receive a refund, please send a written confirmation of your request to the address stated below or via email to info@emccuk.org. Membership will be refunded in full, less any bank charges that may be incurred in crediting the payment. Applicable refunds will be credited back as per the original payment method or most recent payment method on the membership record.

Where a renewal has been made through a recurring Direct Debit instruction, it is the members responsibility to cancel with their Financial Institution.

Cancellations after the 14 day period:

Outside of the 14 day period, we will not issue any refunds.

Address:

EMCC UK
Member Services, PO Box 6370, Warwick CV34 9QR
Tel: 0845 123 3720